Hacked Website Recovery & Malware Removal

We undertake the cleaning of websites from malware, the restoration of hacked WordPress sites and the enhancement of security to prevent future attacks.

If your website has been hacked or is displaying suspicious behaviour, it is important to address it immediately to avoid security issues, data loss, or search engine penalties.

At Shell-iT, we undertake the complete inspection and cleaning of infected websites, removing malicious code and restoring your website to safe operation.

Why it's important to immediately restore a hacked website

A compromised website is not just a technical problem. It can cause serious consequences for the image and operation of your business.

Immediate recovery is important because:

• protects your visitors from malicious content
• reduces the risk of further damage to files and data
• helps avoid blacklisting by Google or browsers
• protects the reputation and credibility of your business
• limits the loss of traffic and potential customers
• contributes to preventing new attacks by strengthening security

How we work

1. Initial check: We begin with a technical audit of the website to determine the nature of the breach, the extent of the infection, and the areas that have been affected.
2. Detection and cleaning: We detect infected files, suspicious code, backdoors or malicious changes and proceed to clean the website.
3. Restoration of function: We restore the website to proper and secure operation, checking critical points such as access, file structure, content and basic functions.
4. Security enhancement: After cleaning, we implement protective measures to reduce the risk of the attack recurring, such as security hardening, access control, and basic configuration improvements.
5. Final check: We perform a final check to confirm that the website is functioning properly and no obvious traces of the breach remain.

What does the service include?

• Malware and malicious code detection
• Cleaning infected files
• Check plugins and themes
• Removing backdoors and malicious scripts
• Restoring the website to safe mode
• Strengthening security to prevent future attacks
• Database checking and cleaning

Frequently asked questions

How can I tell if my website has been hacked?

Common signs are strange redirects, spam links, warnings from Google, or slow website performance.

How long does it take to restore a hacked website?

The recovery time depends on the extent of the breach, the condition of the website, and the issues identified during the audit. Once we have assessed the incident, we can provide you with more specific next steps.

What happens after the malware is removed?

After cleaning, we implement additional security measures to significantly reduce the likelihood of the attack recurring.